What is Universal Credit?

Benefits are changing big time for working age people. Find out more...

The Government has created Universal Credit as a new type of benefit designed to support people who are on a low income or out of work. It is being rolled out across the UK in stages. It has been available to a small group of people in Wolverhampton since 8th February 2016.

When fully rolled out, Universal Credit will replace the following existing benefits. Everyone who presently claims these benefits will eventually be switched over to Universal Credit.

  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Child Tax Credit
  • Working Tax Credit
  • Housing Benefit

You will need to apply for Universal Credit online via the Department for Work and Pensions. Universal Credit will be paid monthly into a bank account or credit union account of your choice. If you need help to pay your rent, this will be included in your Universal Credit payments – and it will be your responsibility to pay your landlord directly. If you live with your partner and you are both eligible, you will get one monthly joint payment. It can take several weeks after you make your claim to get your first payment.

You can find out more about the changes by watching this video from the Money Advice Service (MAS).

This website has been created to help you deal with these changes.

The Key Points

Since 8th February 2016, a small number of people have been able to apply for Universal Credit. It will eventually be available to those who claim benefits and are of working age.
Universal Credit will eventually replace: Income-based Jobseeker’s Allowance, Income-related Employment and Support Allowance, Income Support, Child Tax Credit, Working Tax Credit and Housing Benefit.
Universal Credit means big changes to the way benefits are claimed and paid. Universal Credit must be applied for online and will be paid monthly. This website has been designed to help you manage these changes and access any support you might need.

At a glance summary...

  • Benefits are changing big time Universal Credit will mean major changes to the way you receive your benefits.
  • Gradual Roll Out Universal Credit arrived in Wolverhampton on February 8, 2016. Not everyone will receive it right away.
  • Replacing Existing Benefits Universal Credit will replace six existing benefits.
  • Be prepared This website will help you get ready for these big changes to benefits.