FAQs

What is Universal Credit?
The Government has created Universal Credit as a new type of benefit designed to support people who are on a low income or out of work. It will replace six existing benefits and is currently being rolled out across the UK. Universal Credit arrived in Wolverhampton for some new claimants from February 8 2016. Find out more...

Who can claim?
Not everyone will need to claim Universal Credit after its arrival in Wolverhampton on February 8, 2016. Find out who here...

How do I apply?
You will have to apply online to claim Universal Credit and before you apply, you will need to gather some information together. Find out more details here...

Where can I get free internet access?
If you don't have access to the internet there are a number of places that you can get online and get support to improve your skills. Find out where...

Where can I get help to open a bank account?
To receive Universal Credit and other benefits, you'll need to have a bank or building society account, or an account with an alternative provider like a credit union. Find out how to open such an account here...

Where can I get help to manage my money?
If you are eligible, you will be paid Universal Credit monthly. Find out about lots of ways you can manage your money...

What if I need help NOW?
If your personal situation means that you require urgent financial help now, there are numerous support services available to you. Find out about these here...

Who is responsible for this website?
This site is managed by the City of Wolverhampton Council and its partner organisations. Find out more here...

Contact us

Take a look at our selection of frequently asked questions on the left, if you can't find an answer to your Universal Credit enquiry please contact us by completing our Contact Form below. Please consult our Privacy Policy for details of the information we collect and how it is stored and used. *Mandatory fields.

For Wolverhampton residents only

 


You can read our Privacy Policy here for details of the information we collect and how it is stored and used.